Crown employs a three-pronged approach to maximize the potential of each debt portfolio. Prior to purchase, each potential portfolio is run through a battery of analytical tests to determine potential liquidation. Determining the proper purchase price is vital to achieving proper returns throughout the lifecycle of each portfolio. Crown manages the outsourcing of collections to a select group of collections agencies and law firms throughout the country. By understanding the unique characteristics of each portfolio and not following traditional and outdated methodologies for placements and recalls maximum liquidation can be realized. Finally, Crown selectively sells certain accounts to interested buyers to enhance the end or life value of each purchase.

Since inception, Crown has purchased in excess of $1,500,000,000 in delinquent consumer receivables from numerous issuers. The members of Crown maintain the highest level of diligence in the receivables management profession. The company holds memberships in the Debt Buyers Association, ACA International (The Association of Credit and Collection Professionals), the ACA Asset Buyers Division, and National Association of Retail Collection Attorneys. In addition to general liability business coverage, Crown maintains a professional liability insurance policy specific to the debt management industry.