Crown Asset Management’s executive team has extensive experience in the Accounts Receivable Management industry which provides a solid foundation for developing and maintaining our comprehensive policies and procedures based on industry best practices, laws, and regulations. Our policies, procedures, and processes have been thoughtfully created and are routinely reviewed and updated in accordance with the Consumer Financial Protection Bureau’s (CFPB) Supervision and Examination Manual. Crown Asset Management strictly adheres to all applicable state, local, and federal regulations related to accounts receivable management, and maintains a comprehensive Compliance Management System (CMS).
Crown Asset Management is proud to be a member of Receivables Management Association International (formerly DBA), ACA International, the National Creditors Bar Association (formerly NARCA), the Consumer Relations Consortium, InsideARM Innovation Council, and the Better Business Bureau. These associations work hard to keep members like us apprised of legislative and regulatory updates and develop thought-provoking professional development materials, helping us ensure the best service possible is provided to both our issuer partners and to consumer account holders.
We believe all consumers should be treated fairly with dignity and respect. Consumers experiencing problems, issues, concerns, or complaints regarding any of our servicers are welcome to file a report with us by emailing our Chief Compliance Officer, Roy Reagin, at email@example.com, and we will strive to ensure a timely response.
Contact CAM’s Chief Compliance Officer, Roy Reagin, by emailing firstname.lastname@example.org.