Consumer Experience

We believe in helping consumers. The entire Crown Asset Management team is dedicated to finding ways to improve the consumer experience throughout the lifecycle of every account. Our team has compiled the information below to assist consumers with resources that can help them to improve their financial situation.

Consumer Protection

There are two primary federal regulators that provide oversight to the Accounts Receivable Management industry including the Federal Trade Commission and the Consumer Financial Protection Bureau. You can visit their websites to learn more about what these agencies are doing to help protect consumers in the financial marketplace.

Identity Theft

Having your identity stolen is a difficult challenge to overcome. We understand the complications that arise from identity theft and want to help consumers resolve the situation. You can learn more about identity theft by visiting and reading about credit freezes, fraud alerts and much more. Fraud alerts can be a helpful tool to assist consumers to quickly identify potential identity theft so they can take quick action to correct the issue.

Credit Reporting

We encourage consumers to regularly check their credit report to proactively identify any items that need to be corrected. Consumers are entitled to receive a free copy of their credit report annually at their request.

Consumer Comments Form

Useful Consumer Websites

Crown Asset Management has compiled some helpful consumer financial literacy resources to assist with learning more about improving the financial future. Each resource listed below offers detailed information about different areas of financial literacy. 

This resource provided by the Receivables Management Association International offers a mix of educational and practical information about personal consumer finance. Read about different financial products and plan for your future using the calculators and other tools available through the website.

This resource is provided by ACA International and it offers consumers the opportunity to ask specific questions to be answered by debt collection professionals.  As a resource for consumers with questions about paying debts, this website offers a unique perspective for consumers.

This resource is provided by the Federal Trade Commission or FTC to equip  consumers with important information on managing money, using credit carefully and protecting your identity from fraud. This powerful consumer resource offers basic information that can serve as the foundation for financial literacy.

Offered by the Financial Literacy & Education Commission, this website offers financial literacy information to help consumers to better understand money. With resources geared toward every age group, including children, readers can learn about the 5 pillars of financial literacy including Spend, Earn, Save & Invest, Protect and Borrow.

The Jump$tart Coalition works to raise awareness about the importance of financial literacy and the need for financial education, especially among youth; fosters collaboration among financial literacy stakeholders; and promotes and supports effectiveness in financial education endeavors.

Privacy Notice

To learn more about how Crown Asset Management uses your personal information click here.
To learn more about South Carolina Consumer Rights and Responsibilities click here.