Compliance


CAM’s management team has extensive experience in the Accounts Receivable Management industry which provides a solid foundation for understanding and adhering to industry best practices, laws, and regulations. CAM relies on this experience when establishing its policies, procedures, and processes in accordance with the Consumer Financial Protection Bureau’s (CFPB) Supervision and Examination Manual. CAM is in full compliance with applicable state, local, and federal regulations related to accounts receivable management, and maintains a comprehensive Compliance Management System (CMS) as required by the CFPB.

CAM is proud to be a member of Receivables Management Association International (formerly DBA), ACA International, InsideARM Compliance Professionals Forum, the National Creditors Bar Association (formerly NARCA), the Consumer Relations Consortium, and the Better Business Bureau.

In accordance with its Consumer Relations Policy, CAM believes all consumers should be treated fairly with dignity and respect.  Consumers with any problems, issues, concerns, or complaints with any of CAM’s servicers are encouraged file a report, and CAM will strive to ensure a timely response.

  • RMA Certified Receivables Compliance Professional (CRCP) Number: P1503-1108
  • CRCP Year Certified: 2015
  • RMA Certified Professional Receivables Company (CPRC) Number: C1408-1023
  • CPRC Year Certified: 2014

Contact CAM’s Chief Compliance Officer, Roy Reagin, by emailing cco@crownasset.com.