Crown Asset Management proudly announces our continued A+ rating and Accreditation by the Better Business Bureau. As a Certified Receivables Business and purchasing firm, our team works hard to maintain the highest standards of compliance, transparency, and ethical business practices.
The Better Business Bureau seal is a representation of our team’s commitment to upholding the standards that create and maintain consumer and marketplace trust in our business and its practices. Our team is driven by the highest ethical standards and our dedication to ensuring consumers are treated with dignity and respect. Since 2004, we have remained steadfast in our pledge to adhere to the BBB’s principles and promptly address and resolve any consumer concerns.
“Our team consistently goes above and beyond to exceed expectations and demonstrate our commitment to excellence,” says Jessica Kaganksy, Senior Vice President of Operations. “That means going beyond the usual way of solving problems and never wavering from our core values of honesty and integrity that guide our operation.”
Our A+ Rating Sets Us Apart
Our A+ rating is a reflection of our commitment to conducting business with integrity and professionalism. When developing and implementing our processes, our goal is to ensure that we maintain the operational excellence for which we are widely known throughout the Accounts Receivable Management (ARM) industry. Our A+ rating signifies that the BBB has the highest degree of confidence that we are operating in a trustworthy manner. Better Business Bureau ratings are calculated through a proprietary formula that takes into account 16 weighted factors to assign a letter grade from A to F with pluses and minuses (including an NR rating for businesses with insufficient information). Our exceptional rating signifies our steadfast commitment to surpassing regular standards while achieving appropriate financial returns for our investors.
Distinction Through Accreditation
Crown Asset Management has proudly displayed our BBB Accredited Business seal since 2004. Maintaining this accreditation means that our company has met and continually abides by the established eight point Code of Business Practices (also known as BBB Accreditation Standards). The BBB requires accredited businesses to meet and maintain its high standards, each of which summarizes an important element of creating and maintaining trust in business.
The seal of accreditation is synonymous with trust and shows that, for 17 years, we have continually upheld the eight Standards for Trust that include Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy, and Embody Integrity. Not every business meets the high standards set by the Better Business Bureau after the completion of an extensive verification process and our accreditation signifies that the BBB has determined our organization to be reputable and reliable.
Commitment to Quality
Crown Asset Management’s accreditation and A+ rating lets the public know that we are an ethical company that is committed to maintaining the highest quality standards. We proudly conduct ourselves and our business actions with integrity, honesty, transparency, and responsiveness. Our company continually makes a good faith effort to resolve any complaints that are forwarded by the Better Business Bureau.
Your experience matters to us. If you have a concern, we encourage you to contact our team directly and we will work diligently to achieve resolution. To submit your comments and concerns online, please complete our online Consumer Comments Form.
About Better Business Bureau
Founded in 1912, the Better Business Bureau is a private, nonprofit organization that strives to promote an ethical marketplace where buyers and sellers trust each other. By instilling consumer confidence and advancing a trustworthy marketplace for businesses in the United States, Canada, and Mexico, the BBB builds trust between consumers and businesses by solving problems in the marketplace. It offers free business reviews, complaint resolution services, and many other programs and services. To avoid bias, the Better Business Bureau refrains from recommending or endorsing any specific business, product, or service.
About Crown Asset Management
Founded in 2004, Crown Asset Management, LLC, is a professional receivables management firm that outsources purchased accounts to a nationwide, proprietary network of collection agencies and law firms. Utilizing a cutting-edge predictive analytical model during pre-purchase portfolio due diligence, the Crown Asset team focuses on achieving appropriate financial returns for investors while ensuring the best possible experience for consumers. Crown Asset Management is an RMAI Certified Receivables Business and is headquartered in Duluth, GA.