After purchasing account portfolios, we place all accounts into our outsourced network of collection agencies and law firms. These servicers contact consumers and work directly with the consumers to resolve accounts. 

Crown Asset believes all consumers should be treated fairly with dignity and respect. Consumers experiencing problems, issues, concerns, or complaints regarding any of our servicers are welcome to file a report with us by emailing our Chief Compliance Officer, Roy Reagin, at cco@crownasset.com, and we will strive to ensure a timely response.