The 2021 Year in Review with Crown Asset Management

Crown Asset Management would like to express sincere gratitude to all colleagues, employees and business partners for being part of a thriving 2021. Despite the challenges the industry faced, together with our partners and our CAM Team, we have achieved much. We value your trust and loyalty and would like to share a few highlights from the year. Our successes have been carefully stewarded with professionalism and positive growth here at CAM. We take our corporate responsibilities seriously so that we can continue to remain your dependable partners. We thank you and we look forward to continued business together and future shared achievements in 2022.

Business & Industry Recognitions

We’re proud of the recognitions we received this year for our business growth, strong culture, and commitment to our community. You may have seen these announced in our company news over the year. In case you missed it, here is a brief recap with links to the full original posts:

Seminole 100

In early 2021, Crown Asset Management was named among the 2021 Seminole 100, an award hosted by the Jim Moran Institute for Global Entrepreneurship. Part of the FSU College of Business, the program recognizes the 100 fastest-growing businesses owned or led by Florida State alumni. Crown was ranked 26th for the second year in a row, having also come in at number 26 in the 2020 Seminole 100. Brian Williams, CAM Founder and CEO, is an FSU alum, having studied Finance at the School of Business.

Best Places to Work in Collections

Later in the year, CAM was selected as one of the insideARM 2021 Best Places to Work in Collections. Companies from across the U.S. entered the rigorous two-part survey process to determine the Best Places to Work in Collections. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration, survey and analysis process and determined the final rankings. We were honored to receive this recognition, as we work hard to provide a quality culture for and with our employees.

Best of Duluth

Most recently, as a business located in Duluth, GA, we were honored to receive a 2021 Best of Duluth Award. This award is meant to recognize businesses in the Duluth, GA area for enhancing the community through a positive small business image and positive contributions to the community. It’s important to us to add value to the communities where we live and work, and we were grateful for this recognition.

Volunteer Involvement

Charitable Partnerships

2021 was another active year for community and industry involvement. At the start of the year, CEO Brian Williams joined Receivables Info for an appearance on Receivables Roundtable, a video series discussing topics, trends, and important ARM industry issues. In the episode, Brian discussed how community involvement is at the center of who CAM is as a business. As mentioned in the video, it’s important to Crown Asset to choose charitable organizations that have personal meaning to our team, our partners, and our local communities. We are proud supporters of many non-profit organizations that promote the goal of strengthening our local communities and the communities of our business partners nationwide. Visit our website for more information about the organizations we support.

RMAI

Brian Williams joined the RMAI Board of Directors this year for a 2-year term upon his election at the RMAI conference in April 2021. Brian is a strong advocate for the accounts receivable management (ARM) industry, serving on the RMAI State Legislative Committee since 2015. CAM has been an active member of RMAI since 2004 and a Certified Receivables Business since 2014. In 2021, Brian helped to organize and host the RMAI Regional Event in Atlanta, an event focused on educating members about grassroots advocacy and providing tools for increased advocacy across the membership.

Industry Speaking Engagements

Several of our team leaders lent their expertise in 2021 on speaking panels at various industry events. Bob Deter, Vice President of Business Development, attended several industry conferences, providing expertise about debt sales and reasons to sell charged-off debt. He recently spoke on a panel about this topic at the Marketplace Lending & Alternative Financing Summit.

Rebekah (Bekah) Luebcke, Director of Operations, also took on the role of panelist at several industry events. She spoke at the RMAI Executive Summit in Stowe, VT about fintech trends, at the Lend360 conference in Dallas, TX about mitigating risk when selling non-performing loans on the secondary market, and in an RMAI educational webinar about Reg F’s impact on purchasing online installment loans.

At the Women in Consumer Finance conference, Bekah and Lisa Rozzelle, Relationship Manager, served on a panel aimed at empowering women in business with greater confidence in communication. The panel specifically addressed overcoming unnecessarily apologizing or over-explaining decisions as women in business leadership roles. Leah Ri, Senior Financial Analyst, contributed her experience and perspectives on a panel about career stages. CAM is proud to have so many professional women on its team in what historically was once a male-dominated field.

Team Growth

Promotions

At the start of 2021, we were pleased to announce that five team members received promotions after much hard work and dedication throughout 2020. In their new roles, these employees have continued to build on their strong professional foundations and flourished as drivers of forward growth at CAM.

New Hires

Additionally, we were able to expand our existing management team to include several new team members. We’re so thankful to have a team of such talented and skilled professionals.

To learn more about each of these team members, we encourage you to view the original full press releases announcing the hiring of Stephanie, Chris, Annie, and Lisa.

Looking Ahead with Gratitude

As we close out 2021 and look forward to the new year and new opportunities, we want to say thank you again to each of our team members, colleagues, and partners. We are grateful for each one of you and all that you do to help make Crown Asset Management the success that we are.

To view all of our company news and stay updated in the future, please visit crownasset.com/news and follow us on LinkedIn.

About Crown Asset Management

Founded in 2004, Crown Asset Management, LLC, is a professional receivables management firm that outsources purchased accounts to a nationwide, proprietary network of collection agencies and law firms. Utilizing a cutting-edge predictive analytical model during pre-purchase portfolio due diligence, their team focuses on achieving appropriate financial returns while ensuring the best possible experience for consumers. They are an RMAI Certified Receivables Business and headquartered in Duluth, GA.